Frequently Asked Questions

General

Questions about the Ruvna Suite overall.

What does the name Ruvna mean?

It's a completely made up word! But ruvna.com was an available 5-letter domain which teachers could easily type into their browsers during a crisis, so it became our name. We try to make everything, even down to our name, an intentional choice to help schools when it matters most.

How do I pronounce Ruvna?

We say "roov-nah", but if you schedule a demo you can pronounce it however you'd like!

Does Ruvna integrate with my SIS?

Ruvna works with virtually every Student Information System. Ruvna’s technical team works with your school, SIS vendor, and 3rd party integrators to make sure data flows seamlessly between your SIS and Ruvna.

For more information, see Integrations.

Does Ruvna work with Clever?

Yes! Ruvna is a certified Secure Sync Partner with Clever. If your school/district syncs your SIS data with Clever, getting up and running with Ruvna has never been easier.

Is Ruvna secure?

Ruvna is incredibly secure. As a safety platform, Ruvna takes security very seriously. All traffic is encrypted via HTTPS/SSL. Data is completely isolated between schools and encrypted to prevent tampering. We never share data with 3rd parties. Ever. Ruvna maintains compliance with FERPA and COPPA, and doesn’t use GPS tracking of any kind.

I'm with a business, not a school. Can my business get Ruvna?

Ruvna is available exclusively to K-12 schools and districts in the United States.

Can I get just one of the products in the Ruvna Suite for my school?

Yes! While the Ruvna Suite bundle offers the best value, subscriptions for Accountability, Attendance, and Announcements are also available à la carte.

Attendance

Check students in and out of school in order to paint an amazingly accurate picture of who is on-site at any given time.

How does Ruvna Attendance work?

Ruvna Attendance simplifies the attendance tracking process by recording student arrivals and departures using a mobile app or web-based interface. This allows teachers to save time and reduce the amount of manual data entry required for attendance tracking.

What are the benefits of using Ruvna Attendance?

Ruvna Attendance provides several benefits for schools, including:

  • Streamlined attendance tracking process
  • Improved data accuracy and reliability
  • Enhanced communication with staff members
  • Automated data syncing with the school's Student Information System (SIS)
  • Real-time attendance reports and analytics
Can Ruvna Attendance integrate with my school's Student Information System (SIS)?

Yes, Ruvna Attendance can integrate with a wide range of SIS platforms, including Veracross, Blackbaud, Alma, Infinite Campus, PowerSchool, Clever, ClassLink and more to keep your data in Ruvna up-to-date. In the case of Blackbaud and Veracross, Ruvna can automatically sync attendance data back to your SIS as well. This reduces the risk of errors associated with manual data entry.

Can parents access attendance data through Ruvna Attendance?

Ruvna Attendance does not currently offer direct parent access to attendance data. However, schools can use Ruvna Attendance to automate communication to parents about their student's attendance. This can include sending automatic attendance reports or notifications to parents when their child is marked absent or tardy. Ruvna also offers a range of other features and capabilities for schools to improve attendance tracking, communication, and data management.

Can Ruvna Attendance be used for remote or hybrid learning?

Yes, Ruvna Attendance is designed to be flexible and adaptable to different learning models, including remote and hybrid learning. Teachers can take attendance remotely using the Ruvna app or web-based interface, and attendance data can be automatically synced back to the SIS.

Does Ruvna Attendance track student GPS location?

Ruvna Attendance allows students to check in using their location via the mobile app, but the location data never leaves their device. School personnel can only see whether or not a student has checked-in, but not where they are. The location data is used solely for attendance tracking purposes and is not shared with anyone outside of the school's designated personnel. It is also entirely up to the school whether or not to enable this feature and up to the student whether or not to use it.

Accountability

Crisis management app enabling schools to communicate and locate students in real-time during emergencies and drills.

Can Ruvna check in staff during drills and emergencies too?

Yes! We know when staff members are active in Ruvna, and if they become active during an emergency we check them in as well. Users that do not become active are also displayed to administrators/law enforcement and can be manually checked in.


What if a teacher doesn't have their phone?

Any device that connects to the internet can be used with Ruvna. Any computer, tablet, or cell phone will work. If a teacher doesn’t have their device, any other accessible (like a student’s phone) is sufficient. In the unlikely event that no one in a class has a device, any other Ruvna user can change their view on their device to become another teacher’s roster, and use that for checking students in.

How do I know who is missing?

Using Ruvna, teachers quickly check-in their students so everyone knows that they are safe.

Any additional students that join the classroom get checked-in as well, alerting the appropriate staff and personnel automatically.

Administrators follow along live to see exactly which students are safe, who has not been checked-in yet, and who might need help.

TL;DR - Ruvna uses "process of elimination" to show you a live snapshot of who is missing at all times during an event.

What if a student isn't with their scheduled teacher?

Without Ruvna, that student’s teacher (along with the school) likely wouldn’t know where the student is, or even that the student is missing. With Ruvna, if the student is with a different staff member, their teacher will receive a notification letting them know the student is safe. If the student is not with another staff member, they will be one of the “remaining students”, and displayed immediately to administrators and law enforcement to be found.

Schools can also utilize Student Self Check-In to send students single-use links which let them check-in or get help without logging into an account or requiring any prior training with Ruvna at all.

How do you account for absent students or roster changes?

Ruvna syncs teachers, rosters, and attendance data from your SIS daily. We’ll automatically account for absent students so you don't waste precious time looking for them during an emergency.

Announcements

Send mass notifications to parents, teachers, and students in seconds.

Can I record my own voice for phone call messages?

Yes! When drafting an Announcement which includes phone calls, you can choose to record your own call audio.

Can I use computer-generated speech for phone call messages?

Yes! When drafting an Announcement which includes phone calls, you can use text-to-speech synthesis to create the call message. During the initial setup process, you'll work with Ruvna's engineers to make sure the text-to-speech engine pronounces your school's/district's name properly.

How do parents, students, and staff sync into Ruvna?

Ruvna integrates directly with your Student Information System (SIS) to sync parent, student, and staff data. Ruvna is also compatible with Clever, ClassLink, and OneRoster.

Do parents have to opt-in in order to receive Announcements?

Unlike many other platforms, in most cases, Ruvna does not require parents to go through an additional opt-in process to begin receiving Announcements. However, you are required to have received consent from parents to send them text messages.

Who has the ability to send Announcements?

You can give any staff member in your school/district the authority to send Announcements.

Does Ruvna support DKIM/SPF?

Yes! Our team will work with you to properly setup DKIM/SPF verification prior to Ruvna sending any emails on behalf of your school's domain. If DKIM/SPF verification is not possible, you can send Announcements from a Ruvna email address with a custom "reply-to" property.

Visitor Management

Enhance campus security with streamlined visitor access.

Which printer/printers are supported for badge printing?

Badge printing in Ruvna Visitor Management is compatible with the Dymo LabelWriter 450 and Dymo LabelWriter 550, and is available via the browser.

What are the hardware requirements for self-serve visitor kiosks?

An iPad running iPadOS 15 or later with the latest version of the Ruvna Kiosk app installed.

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